Who are we:

We are a relatively small online gaming company based out of lovely office in Tallinn Estonia, with another office in Sliema, Malta. We have launched a number of Pay & Play Online Casinos on our MGA and Estonia licence, which have grown significantly in a number of markets specifically Finland. Our aim is to remain a lean agile trustworthy team without many complexities of larger organizations. We believe fully in every team player, and together we follow three important values: TRUST, RESPONSIBILITY and FUN.  Play North is looking for two (2) Customer Support Specialists to join our team in Tallinn, Estonia. Our customers speak Finnish, Estonian and English

Job tasks for Customer Support Specialist:

  • Fast, accurate, personal and polite customer support via live chat and email. We might add phone support in the future.
  • We are still a relatively small and new company so there will be other tasks related to fraud prevention, payment handling, responsible gaming and campaign managing. It’s a good way to learn the igaming business from many angles.
  • Full-time job done in 8-hour shifts including mornings, evenings, weekends and public holidays. Our support is currently open on every day of the year from 9 to midnight. We are looking to extend the opening hours in the near future.

Requirements for a good candidate:

  • Fluent in written and spoken Finnish, English and Estonian. We are mainly looking for persons who can handle all 3 languages but if you have perfect communication skills in Finnish and English, that is a good start as well.
  • Service minded person who will do his/her utmost in order to solve customer issues and enjoys the process.
  • A flexible team player who we can trust, who is responsible and fun.
  • You don’t have to have experience from gaming business, we will train you.

What we offer:

  • We believe that happy employees make happy customers. Big part of the happiness is our team spirit which we cherish.
  • If you meet all our requirements, we offer a gross salary of 2,000€/month.
  • Office in the city center of Tallinn.

Contact us